Services
Website Maintenance and Support
Keep a small-business website current with an agreed care scope for updates, monitoring, backups and support requests.
How this service helps
An active website needs someone responsible for updates, recovery and the functions customers depend on. Website maintenance defines those routine tasks and provides a clear route for issues without treating every request as a full redesign.
A practical scope can include
- Agreed software and security updates
- Backup and restore checks
- Form, link and availability checks
- A defined route for support requests
Information to prepare
- Current hosting and administrator access
- An inventory of software and integrations
- Recovery contacts and account ownership
- Known issues and business-critical website tasks
Decisions confirmed before implementation
- What is routine maintenance versus new work
- Response and escalation boundaries
- Backup retention and restore responsibility
- Who approves content and feature changes
Quality checks built into the scope
- Priority tasks work across current desktop and mobile layouts
- Headings, controls and forms have clear labels and keyboard behavior
- Links, forms and agreed integrations are checked before launch
- Search, performance and accessibility claims remain evidence-based
What is quoted separately
Premium assets, paid provider plans, complex migration, copywriting, legal review and functionality outside the approved proposal are discussed and priced when relevant.
How the next step works
Share the current situation through the Project Brief. IronGate reviews pages, content, access, integrations and approval responsibilities before confirming a quote or proposed schedule.